“HOW TO” VIDEO TUTORIALS
Intro: Client Portal
Accessing: Scheduling Calendar
Buying: Packages
Scheduling: Half-day Care
Scheduling: Full-day Care
Scheduling: Long-Term Boarding
2024 Update!
Website + Scheduling Help
Check it out! Tutorials for KYON’s most frequent scheduling questions.
If you would like a video for a topic that is not covered Contact Us with your suggestions!
HOW TO BOOK DAYCARE
Select the type of care
(ie. half day, full day, many days!)
1
Choose a day and time
Considering more than 1 Full-Day of Care? Take a look at our Packages or hit the “Add a Time” button after your time selection and pick more dates.
2
Confirm + Checkout!
TIP: You can save your payment information for easier check out next time! Don't worry, we never store your payment details on our site.
3
PACKAGES:
Packages are available for Full-days of care. If you select a Package, you will be redirected straight to the checkout. Once your purchase is complete, you will be sent a personalized coupon code that is used to redeem the days of care that you purchased! To use the coupon, you come back to the Scheduling Calendar, select Full-Day of Care and choose your day(s)! You can book all 10 or 20 days at once or separately at a later date. Make sure to input your personalized coupon code each time to watch the amount switch to zero. The coupon code automatically keeps track of how many days you have used from your Package.
SCHEDULING MORE THAN ONE DAY OF CARE:
If you would like to schedule more than one day, you click “Add a Time” instead of “Continue”, when selecting your time. The date is added to the bottom of the calendar and you continue selecting as many dates as you like with this method. Once all dates and times are selected, you click “Continue” and continue to check out.
NOTE! You can only book one type of care at a time. For example, if you would like to schedule 3 nights of boarding, and 1 Half-Day of care, you must book the Boarding in one transaction and the Half-day in another. The Scheduling Calendar unfortunately does not allow you to book different types of care all in one go!
Need more help? Ask our team for a walk-though of how to book online.